Introduction
Welcome to Easblink Tech's Privacy Policy. We are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information You Provide
When you register for an account or submit a project, we collect:
- Contact Information: Full name, email address, phone number
- Business Information: Business name, industry, business description
- Project Details: Website requirements, design preferences, technical specifications
- Payment Information: Processed securely through third-party payment processors (we do not store full card details)
- Communication Data: Messages, feedback, and support requests
Information Automatically Collected
When you visit our website, we automatically collect:
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, click patterns
- Location Data: General location based on IP address
- Cookies: Small data files stored on your device (see Cookies section)
How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To create and deliver your website project
- Account Management: To create and manage your account
- Communication: To send project updates, notifications, and support responses
- Payment Processing: To process transactions and manage billing
- Service Improvement: To analyze usage and improve our services
- Marketing: To send promotional materials (you can opt-out anytime)
- Legal Compliance: To comply with legal obligations and protect our rights
We Never Sell Your Data
Easblink Tech will never sell, rent, or trade your personal information to third parties for their marketing purposes.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Our Security Measures Include:
- Encryption: SSL/TLS encryption for data transmission
- Secure Storage: Firebase secure database with access controls
- Authentication: Strong password requirements and secure login systems
- Regular Backups: Daily automated backups of all data
- Access Controls: Limited employee access based on role requirements
- Security Monitoring: Continuous monitoring for security threats
While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but continuously work to maintain the highest standards.
We use cookies and similar tracking technologies to enhance your experience on our website.
Types of Cookies We Use:
- Essential Cookies: Required for website functionality (login, security)
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Track effectiveness of our marketing campaigns
Managing Cookies
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality. Most browsers allow you to:
- View and delete existing cookies
- Block third-party cookies
- Block all cookies (not recommended)
- Delete cookies when closing browser
Third-Party Services
We use trusted third-party services to help deliver our services:
Payment Processors
- Paystack: Payment processing (Nigeria)
- Flutterwave: Alternative payment gateway
These services have their own privacy policies governing their use of your information.
Hosting and Infrastructure
- Firebase (Google): Database and authentication
- Cloud Hosting Providers: Website hosting services
Analytics and Monitoring
- Google Analytics: Website traffic analysis
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
Your Privacy Rights
Under Nigerian data protection laws and international standards, you have the following rights:
Access and Portability
- Request access to your personal data
- Obtain a copy of your data in a portable format
- View what information we have about you
Correction and Deletion
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Update your account information anytime
Consent and Objection
- Withdraw consent for data processing
- Object to processing of your data
- Opt-out of marketing communications
- Restrict processing in certain circumstances
How to Exercise Your Rights
To exercise any of these rights, please contact us at:
- Email: easblinktech@gmail.com
- Phone: +234 816 748 7996
- Address: 33 Princeton Drive, Ikorodu, Lagos
We will respond to your request within 30 days.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
- Active Accounts: Data retained while account is active
- Closed Accounts: Data retained for 2 years for legal compliance
- Project Data: Retained for 5 years for reference and support
- Payment Records: Retained for 7 years for tax purposes
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:
- Posting the new policy on this page
- Updating the "Last Updated" date
- Sending email notification to registered users
We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Get in Touch
We're here to help with any privacy-related questions